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Hello! I'm using mac version 22.0 of acrobat dc and everytime I try to add a text field box the app crashes. I looked to try to download other versions of the app in the creative cloud , but the option to do so is not there like other applications in the cloud.
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Hi James,
Thank you for reaching out, and sorry about the trouble.
As you are experiencing issues while adding the text field, please confirm if it happens with a particular PDF.
Did you try replicating the behavior with other PDFs? If not, please try and let us know.
If the issue occurs with a specific file, Would you mind sharing that file with us along with the steps you do that result in a crash?
Please try the troubleshooting steps suggested in the following help document for the crash issues: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html. Check if that helps.
Let us know about your findings.
Thanks,
Meenakshi