Assistance Needed: Separate Signed Copies for Multiple Documents Sent via Bulk Signature

[sukalyan]

Dear Adobe Support Team,

I’m reaching out for assistance with an issue I'm experiencing while using Adobe Acrobat Pro's e-signature feature.

I intended to send three separate documents for e-signature to a single recipient. To do this, I used the Bulk Signature option, uploaded all three documents, and sent them for signing. The recipient was able to sign successfully, and I received a signed copy via email.

However, the signed output is a single merged document, whereas I need each of the three documents returned as separate signed files.

Could you please guide me on the correct process to achieve this? Is there a different workflow or setting I should be using?

Looking forward to your support.

[Meenakshi Negi]

Hi sukalyan,

Thank you for reaching out.

The account settings have a setting to keep the documents separated. Please refer to the steps suggested in the following help document: https://adobe.ly/44jL9IG. However, the feature is only available for Acrobat Sign teams and the Enterprise plan.

If you have an individual plan, you must send the document separately. 

Feel free to let us know if you have any questions.

Thanks,

Meenakshi