Attach Document javascript code not working

[erhodge001]

In the past, I used Flash in Adobe LiveCycle Reader Extensions to make it work. Since Flash is no longer available, I have been unable to update the form. The Javascript code allows you to Attach File, Open Selected File, Remove Selected File, and counts the number of attachments. The form was created in LiveCycle ES4.

[Bernd Alheit]

This form works in Adobe Acrobat DC.

[erhodge001]

We are unable to attach a form using Adobe Acrobat DC

[Bernd Alheit]

What happens when you attach the form?

[erhodge001]

The first time I try, I receive a 'Cannot Save Form Information' error message. I click closed then nothing happens when I click the 'Attach File' button. I've had several people try it with the same results.

[Bernd Alheit]

Does you use Adobe Acrobat or Acrobat Reader?

[erhodge001]

Adobe Acrobat Reader DC

[Bernd Alheit]

Use Adobe Acrobat, not Acrobat Reader.

[erhodge001]

Is Adobe Acrobat free?

[erhodge001]

This form is used Agency wide.

[Bernd Alheit]

Adobe Acrobat is not free.

[erhodge001]

The older  version of the form works fine in Reader. Since we can no longer use LiveCycle Reader Extentions, the form will not long work.

How can we get the updated form to work in Reader?

[Bernd Alheit]

May be that the form requires special rights. 

[erhodge001]

If it did require special rights, would it still work in Adobe Acrobat?

[Thom Parker]

"File Attachement" is a feature that requires "Special Reader Rights", and always has.  When you say "LiveCycle Reader Extentions", you are referring to special "Rights", also called "Extensions".  A Right/Extension is a digital certificate that when applied to a PDF tells Reader that it is ok to allow a certain features. 

When you add an "Extension" to a PDF, the feature associated with the extension will work in both Acrobat Pro and Reader. However, other features that also require an extension, but are not applied, are blocked in Acrobat Pro.  

[erhodge001]

Thank you,

How do I get this form to work in Adobe Acrobat Reader?

[Thom Parker]

I hate to repeat myself, but I'll rephrase. Adding file attachments to a PDF is restricted in Reader. It is not allowed unless the PDF has a Reader Right or Extension that allows file attachments. 

So, in order to attach a file to a PDF in Reader, that PDF needs to have the File Attachment extension added to it. 

There are some extensions that come for free. These extensions/rights are added to a PDF using Acrobat Professional. 

To apply the rights, you select the "File > SaveAs Other > Reader Extended PDF" menu item.

However, I do not believe these free rights include file attachments. I am not sure about that, you'll have to try it out. If it is not included, then you'll need to purchase it from Adobe.  

[try67]

> However, I do not believe these free rights include file attachments. I am not sure about that, you'll have to try it out.

I'm sure, and they don't.

[Bernd Alheit]

Add the rights with LiveCycle Reader Extensions.

[JR Boulay]

"How do I get this form to work in Adobe Acrobat Reader?"

You can't since Acrobat Pro can't enable Reader Extensions in a XFA-PDF (made with Designer).

Try this "real" PDF file, made with Acrobat Pro, that did not requires any extension to work with Acrobat Reader (versions DC and version XI):

https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:43b01ff3-a660-499b-a259-0e17c4998721

[Thom Parker]

Ahh, the Attachment Annotation!!  Very Clever JR 🙂  

This code will need a little modification to work in a LiveCycle form.