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Recently, I have NOT been able to attach files via Link when using MS Outlook (Version 2204 Build15128.20248)
I get a message "You are not signed in to Acrobat. Please re-open Acrobat, sign-in and retry. If issue still persists, close and re-open Outlook"
Despite doing both of these many times, issue still persists.
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Hi Donalo
Hope you are doing well and sorry to hear that.
Would you mind sharing the steps you are doing to attach the files via the link in MS Outlook? A small video recording of the same would be very helpful.
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
Please check for any missing/pending updates for outlook and Adobe Acrobat and reboot the computer and see if that works. To update the application go to Help > Check for updates.
You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.
Regards
Amal
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Hi Donalo
We are sorry to hear that. Please share a small video recording of the steps you are doing to attach the link in the email so that we can check it at our end.
You may share the video link using any cloud storage.
Regards
Amal
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