Audit for last login/usage by users

[Yvette31412534qxwi]

We are looking to see what the last login is per user.  Is there no way to see this activity in the admin console?

[S. S]

Hi @Yvette31412534qxwi,

Hope you are doing well. Thank you for writing in!

Have you tried the steps mentioned in the help article: Audit Log (adobe.com)

Hope this helps.

-Souvik

[Yvette31412534qxwi]

Hello Souvik,

Yes, I did review that page before writing in.  Unfortunately, one can't get the last login data only when a user was added or removed, basically when an admin modifies an account.  It can't tell me if a user himself has not logged into the product for three months.  This is what I am looking for to see actually user activity to use to justify removing users.  

[Paula36188651640q]

Just writing to confirm as of March 19, 2024 Adobe is still saying that there is no way to generate a last login report.  I wanted to check if assigned licenses were in use but although Zoom, Microsoft and all other SaaS providers in my environemnt can generate a last login report, Adobe is still suggesting sneaker-net a la 1980.  I was told to poll my users for this information.  

Um, I'm living in the year 2024.  That solution is creeping on 40-some years old.  Nice stance, Adobe.  BTW - I was also told it was policy that I couldn't pull the information.  What policy, point me to it,  My organization pays for the license, I want to know what policy states that we cannot audit actual in use status.  

[JARED29968808nmnr]

I strongly agree with you. This is such a self serving move by Adobe. 

[john26026972cd67]

We had some customers with the same issue, we worked on this and here are the results:

https://www.softwaremetering.com/Adobe-Acrobat-Usage-and-Entitlement-Reports.html

Let me know if those are useful or if something else is needed.

[Dave Creamer of IDEAS]

Did you ask the person who told you about the policy where you could read it yourself?

I wonder if the person was thinking about personal accounts and not enterprize accounts.