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Auto Fill not working

Community Beginner ,
May 24, 2024 May 24, 2024

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I have a client who is trying to auto fill a form that he has filled out before with auto fill. Now for unknown reasons he is unable to auto fill the form, all the fill and text box tools are greyed out as well as no option to enable it. I have turned on auto fill in the settings tab and verified nothing has changed in the source document. I appreciate any help on the matter.

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General troubleshooting , PDF , PDF forms

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Community Expert ,
May 24, 2024 May 24, 2024

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Where have you turned on auto fill?

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Community Beginner ,
May 24, 2024 May 24, 2024

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Preferences - Forms - and I have selected both advanced and basic , neither work as it still greyed out.

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Community Expert ,
May 24, 2024 May 24, 2024

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This doesn't change the document.

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Community Beginner ,
May 28, 2024 May 28, 2024

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Where should I be making changes, or what would you suggest.

Thank!

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Community Expert ,
May 28, 2024 May 28, 2024

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Fill form fileds in the documents and it will remember the entries.

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Community Beginner ,
May 28, 2024 May 28, 2024

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Is fill and sign a feature locked behind the standard and pro versions of Adobe? 

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Community Expert ,
May 28, 2024 May 28, 2024

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No

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