Automatically email customers to fill out forms and request signature

Report · Mar 17, 2022

I would like to automatically send PDF documents to be signed, when a customer makes a reservation through my website. Is there any API or integration to perform this action? The customer service was useless, so I'm asking here.

The documents are completely fillable with signature fields in place. The forms are stored on my server.
This is ideally what I would like to happen...
Customer makes a reservation. The forms are then emailed to him automatically requesting they fill out the boxes and add a signature. Once this is done, I get an email notification (like docusign) saying it's been completed. Maybe even something showing 3 out of 5 documents have been signed or similar. Then I can download those documents and save them to their folder. Even better would be if the documents were signed and saved to their Dropbox folder automatically.

So, is there anyway to do any of this?

Report · Mar 17, 2022

It's possible, but goes beyond the realm of using Acrobat, which can't (both technically or legally) be used as a server application. This is probably why the people at Adobe Support could not help you.

The first part will have to take place on your web-server.

The second part will be embedded into the PDF file itself, but you can't submit the form to dropbox (or the like) directly. It can be returned to you via email, or submitted to a web-service (again, running on your web-server) that will handle it from there.

Report · Mar 17, 2022

So I will answer my own question with some updated information I found today. There most certainly IS an API for Adobe Sign. Hopefully this will help someone else out.
Getting Started with Adobe Sign API | Adobe Document Cloud
As of now, I've reached out to the upwork community to find someone who can handle this project for me.