backgroundcolor inDesign to Acrobat

[WJTM Wening van Raan]

When in inDesign, a file with a coloured background frame, I export to a Acrobat pro (interactive), the coloured background does not show in Acrobat pro. But when I send it a recieving they see the coloured background in the file. Wat is wrong?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Dave Creamer of IDEAS]

I'm assuming that the recieving party is getting the PDF, not the InDesign file.

Can you look at the PDF on another monitor? It could the the settings on your monitor.

[WJTM Wening van Raan]

Thank you. It happened suddenly sice last week and not all the time. Only with a one-coloured surfaceframe background.
No problem on different screens.
Met vriendelijke groet
Helga





[Dave Creamer of IDEAS]

If it looks ok on different screens, then it's a problem with the monitor or its settings. Have you calibrated the monitor? Have you tried a different cable?

[WJTM Wening van Raan]

Hello These are screenshots of the inDesign file and the pdf - no yellow background.
When I import this pdf in inDesign -, when I see the preview of the file -, when I open the pdf in Word, when I send the pdf to anybody, the yellow background shows.
It just don’t show in my Acrobat.
Thank you
Helga



[try67]

Do you mean the blue background color of fields? This is a setting of the application, not the file. You can enable (or disable) it in Acrobat via Menu (or Edit, if you're on the old UI) - Preferences - Forms and tick "Show border hover color for fields".

[WJTM Wening van Raan]

Thank you, no it is not that.
I keep searching
Met vriendelijke groet
Helga

[JR Boulay]

Please share (part of) the PDF and the IDML

[WJTM Wening van Raan]

So you may see the yellow backgroud in the pdf. I don't see it in Acrobat. 

Thank you!

[Dave Creamer of IDEAS]

Yes, I do see the yellow background.

What do you see when you open the files I attached? (Screenshots please)

Open the PNG in Photoshop or other raster-viewing program, not Acrobat.

[WJTM Wening van Raan]

No problems with colors. Thank you for your effords. I hope it will be allright by the next updates.

I haven't heard about tis 'problem' from other people. 

ps  I resized the Photoshop file

[Dave Creamer of IDEAS · Accepted solution]

Check your preferences. If you have Replace Document Colors under the Accessibility section, selected, turn it off. 

[WJTM Wening van Raan]

Thank you so much!!!

[WJTM Wening van Raan]

Hello These are screenshots of the inDesign file and the pdf - no yellow background.

When I import this pdf in inDesign -, when I see the preview of the file -, when I open the pdf in Word, when I send the pdf to anybody, the yellow background shows.

It just don’t show in my Acrobat.

[JR Boulay]

Please share (part of) the PDF and the IDML, not a screenshot which doesn't allow files to be examined