Bad Parameter only when drawing a rectangle

[Mauricio31711475lh77]

Using Acrobat Pro Version 2023.001.201443|64 bit

When I try to insert a rectangle into any and all pdf files, I get a Bad Parameter error.

This happens to all PDF's I open. I've tried several suggestions found online, but that has to do mostly with corrupted files. Which is not my issue.

Any help would be appreciated.

[Eric Dumas]

Hi,

Can you list the steps you take to get the error you describe?

Can you also share a screenshot showing what you are trying to achieve?

[Mauricio31711475lh77]

I am simply trying to add a rectangle as a comment.

Steps:

I select Comment 

Then Drawing tools

Then Rectangle.

When I click on the document to draw the rectangle, I get the error 

All the other drawing tools work fine except the rectangle tool.

[James27999784scoy]

I have this same issue. Occurs on Windows and MacOS operating environments with Pro. I did not see a solution posted in response to your issue illustration Mauricio31711475lh77.

All other markup tools work with no issues - its just the rectangle tool.

I've found a crude work-around is to use the polygon or cloud tools, but its clunky and not as neat.

Thanks.

[Mauricio31711475lh77]

Thank you, James27999784scoy.

That's what I have to do as well. Maybe someday they'll fix it...

[Alandra22625341wki9]

I had the same issue, and uninstalling Acrobat and reinstalling fixed the issue for me!

[joshr86022243 · Accepted solution]

I found a solution. Open a pdf file with a previously drawn rectangle tool comment. Right click and select "Make current properties default". You should now be able to use the tool without the error.

[Mauricio31711475lh77]

Josh, that fixed the issue!. Thank you!