Billing Issue of Acrobatpro cancellation

[pattaraphorn_3943]

I was on free trial for Acrobat Pro service, and it's the annual subsciption but the bill is paid monthly. I cancelled it before th esubscription ends (before 1 year). And now I need to pay 50% fee of the rest billings. They send me the email to pay the bill and it's one-time session, and I forgot to click on it. Now I want to pay it since I feel uneasy whether they will charge me later on, but I can't find the icon or any notification since that one-time click. What should I do?

[try67 · Accepted solution]

You can cancel it here: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you want to request a refund for what you already paid you will need to contact Adobe directly.