Billing - Purchased and paid for Acrobat subscription not registering in Adobe account

[Ria267561275elk]

I purchased a monthly subscription to Adobe Acrobat which came with a free 7 day trial. On day 8 the payment was withdrawn from my credit card. But I no longer have access to Acrobat as my free trial has ended and I need to purchase a plan. (That's the issue, I have purchased a plan, I'm paying for it, but it's not reflected in my adobe account) 

[aziz_2017]

I purchased a monthly subscription to Adobe Acrobat which came with a free 7 day trial. But it's not working all even the first day.

[JR Boulay]

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through:
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