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Black boxes over left had side bar

New Here ,
Aug 20, 2024 Aug 20, 2024

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Hello All 

Is anyone else experiencing the black boxes apearing over the left-hand side covering the tools in Adobe Pro as shown in the imahge below. Can someone help me to fix this as its ridiculously annoying!

 

Screenshot 2024-08-12 at 10.10.06 AM.png

 

 

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Edit and convert PDFs , General troubleshooting , How to , PDF

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New Here ,
Aug 20, 2024 Aug 20, 2024

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Same problem here! Really annoying because i cant split PDFs or do anything else! Please fix this Adobe!

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Adobe Employee ,
Sep 20, 2024 Sep 20, 2024

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Hi @Liven39059044927o @Liven39059044927o , 

 

Sorry for the delayed response and troubled experience.

I understand how frustrating it can be. We truly appreciate you bringing this to our attention and sharing your experiences.

 

Please know that we are fully committed to addressing issues like this and ensuring the app functions smoothly for all users. Your feedback is invaluable in helping us improve, and we’re actively working to resolve this problem.

 

If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effectively.

 

Please try updating the application to the latest version available: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. To check for pending updates, launch Acrobat> Help Menu> Check for Updates. 

 

Thank you for your patience and understanding as we work to make things right.

 

~Tariq

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