Black PDF thumbnails on desktop - Windows 11

New Here ,
Apr 24, 2022 Apr 24, 2022

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Since updating to Windows 11, I am finding more and more issues with thumbnails for certain programs.

The one I am currently dealing with is PDFs.

I want to see the PDF preview...not the icon.  I have already turned the thumbnail feature on.  It works for some PDFs, but not all.

For the most part, the PDFs show on the desktop as black squares.  But if I view it in a folder, I can successfully see the preview.

What else can I do to fix this bug, so that I can see the PDF PREVIEW on the desktop please?

In the screen shot attached, 2 of the 3 PDFs in question are black.  The one preview on the bottom, comes and goes as black and then to preview.  So I don't know what is going on, but it is driving me mad.

Thanks in advance.

Rebecca

Screenshot 2022-04-24 100002.png

 

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General troubleshooting , How to

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Adobe Community Professional ,
Apr 25, 2022 Apr 25, 2022

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Hi,

 

I don't know of a specific Adobe Acrobat issue, but I have had to do this in the past - https://www.thewindowsclub.com/icons-turn-black-in-windows-10

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