Blank page while converting word to fillable form

[Mukesh Seepana]

Hi,

While coverting to fillable form from word document, first page getting blank (unable to collect the data from word)

How to resolve this issue

Regards,

Mukesh.

[try67]

How are you converting the file, exactly?

[Amal.]

Hi @Mukesh Seepana 

I'm sorry to hear that,  this is a known issue caused primarily by the Microsoft Office update. Rest assured, our team is actively working on a fix.

Thank you for your patience and understanding

~Amal

[Amal. · Accepted solution]

Hi there

We have fixed this issue in the latest version (2023.006.20360) of Acrobat or Reader. Please upgrade Acrobat or Reader to the latest version by following the below steps:

Click on the MENU button in the top left corner > Help > Check for Updates.

Please confirm if the issue is fixed or not at your end after checking the issue on the latest version of Acrobat.

~Amal