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1

Bloqueo de Adobe Acrobat Pro DC

New Here ,
Sep 28, 2023 Sep 28, 2023

Al abrir Adobe Acrobat Pro (64 bits) a los pocos segundos intenta realizar una actualizacion automatica, pero se queda bloqueada la aplicacion. Tengo que reiniciar la computadora y por supuesto no puedo trabajar con la aplicacion. Alguien puede ayudarme.? 

La he desinstalado y la he vuelto a instalar y sigue haciendo lo mismo.

Help

TOPICS
Crash or freeze , General troubleshooting , Modern Acrobat
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Adobe Employee ,
Sep 28, 2023 Sep 28, 2023
LATEST

I hope you're doing well. Thank you for getting in touch, and I'm sorry to hear you're experiencing issues with the Acrobat DC application. I'm here to assist you.

 

Could you please provide more details about what happens when you try to update? Are there any error messages or specific issues you encounter? If possible, capturing a screenshot or a brief video recording of the problem would be immensely helpful in diagnosing the issue accurately.

 

Additionally, it would be great to know which version of Acrobat DC you are currently using. To find this information, you can refer to the following guide: Identify Acrobat DC Version.

 

As a troubleshooting step, you can also try manually updating the application using the patch provided here: Adobe Acrobat DC Updates. After updating, make sure to restart your computer and check if the problem persists.

 

Please let me know the outcome of these steps or if you encounter any difficulties.

 

~Amal.

Regards
Amal
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