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Blurry Pdf when opening

New Here ,
May 27, 2021 May 27, 2021

Hi, 

 

Please can someone help me with the issue im having when i open any PDF file. Please see attached image. 

 

i have just recently purchased a new laptop and it was working fine and then suddenly it has started showing PDF files like the attached image. Picture1.png

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General troubleshooting
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Adobe Employee ,
May 27, 2021 May 27, 2021

Hi Chris,

 

Thank you for reaching out.

 

As the PDFs open as blurred, please confirm if it happens with all PDFs.

Did you make any recent changes after which the issue started?

Share the current version of the application and OS on the machine.

 

Thanks,

Meenakshi

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New Here ,
May 27, 2021 May 27, 2021

Hi Meenakshi, 

 

yes this same issues occurs with all PDF files I open. 

No I didn't make any recent changes. 

I'm currently on version 2021.001.20155 Adobe 

 

im using window 10 64 bit processor 

 

 

 

 

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Community Expert ,
May 27, 2021 May 27, 2021
LATEST

I wonder if this isn't a video driver issue.  See if you can run any updates that may be available for your laptop.  With some luck, it may be that easy of a fix.

 

My best,

Dave

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