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Bookmarks not being picked up...

New Here ,
Dec 06, 2017 Dec 06, 2017

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Hi all,

I seem to be having an issue when converting a word document via the PDFMaker plugin on 2 different versions of Acrobat.

The same word document loaded onto 2 different PCs with Acrobat 9 Pro and Acrobat DC Pro give me different results.

When I go to change the preferences in the PDFMaker and select which bookmarks I need, it scans the document and gives me a list. The element in question is called Style Heading 2 + 12 pt. On the Acrobat 9 system this is in the list.

In the Acrobat DC system, this element is not there. the very last element in this list is called Normal. Any elements beyond Normal don't turn up

Any ideas please?

Thanks

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