Bought subscription for Acrobat Pro, can not perform even basic functions

[SID246410087103]

I recently bought the Acrobat Pro subscrition with an intent to get more done but since then I can not print to PDF, can not print the current view. 90% of the times, Acrobat shows and error that will not go away and I have to force close by using task manager.

I am currently paying for the subscrition but forced to use Microsoft edge to open and print PDF files.

This is frustrating and no helpine is available to talk to.

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

[Peru Bob]

What is the exact wording of the error message?

[Amal.]

Hi Sid

++ Adding to the discussion

Would you mind sharing the screenshot of the error message that you get when trying to print the PDF file, for  a better understanding?

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive, please download it to your computer locally and try again.

Also, please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works for you.

Regards

Amal