BUG? Email hyperlinks in InDesign not being carried over to PDF

Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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I've made a legal form in InDesign that has a statement to email specific people. In InDesign, I can edit the hyperlink to the multiple email addresses and put a very specific subject line in there so those people know what actions to take when they get that email and why. However, I'm surprised that this does not carry over to Acrobat. Acrobat only recognized the emails as individual links but didn't bring over that I want to email multiple people at once, and the specific subject line I created is gone. With all the cool things Adobe is doing, why doesn't this match up?

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Create PDFs , PDF forms

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correct answers 1 Correct answer

Community Beginner , Apr 27, 2022 Apr 27, 2022

Nevermind, I tried to export the PDF as High Quality Print and told it to include Hyperlinks. What I wanted showed up. I was doing it as PDF/X1a and it didn't work. 

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Community Beginner ,
Apr 27, 2022 Apr 27, 2022

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Nevermind, I tried to export the PDF as High Quality Print and told it to include Hyperlinks. What I wanted showed up. I was doing it as PDF/X1a and it didn't work. 

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Adobe Community Professional ,
Apr 28, 2022 Apr 28, 2022

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PDF/X-1 is an ISO standard for prepress that does not allow any interactive objects.

You must export as "Interactive PDF".

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