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Buttons not working in interactive pdf

New Here ,
Sep 20, 2021 Sep 20, 2021

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Suddenly, I am getting weird behavior when I click on a button on a pdf that was exported as an interactive pdf from InDesign. Email hyperlinks seem to be fine. Nav arrow buttons and buttons created to navigate to bookmarked pages are not working. Example: a large circle meant to go to a page highlights with a rectangular random photo from the document. Text meant to navigate to a page either deletes the text, adds a block of text from a random part of the document or shows up as a grey box. Even all of my old pdfs are behaving this way. Have already restarted the computerwhich usually solves my issues.

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General troubleshooting

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Community Expert ,
Sep 22, 2021 Sep 22, 2021

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Did you check that you have selected the option [Include All] under "Forms and Media" in the export dialog?

radzmar_0-1632339274786.png

 

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Sherry1663,

I've just been through this and think I have an answer for you:

1. Make sure your document is set up for web, not print.

2. All colors need to be RGB

3. Vectorize everything you can - Example; paste nav images (arrows etc) into INDD.

4. Simplify the file by putting the vector nav images (RGB) into master pages.

5. Eliminate links and paste RGB images (PNG/JPGs) direct into INDD if possible.

 

Hope this helps.

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New Here ,
Jan 07, 2023 Jan 07, 2023

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Yes, buttons are not working any more.

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