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1

Calculate field not accepting inputs

Explorer ,
Feb 01, 2025 Feb 01, 2025

Video attched. When I try to calculate a value for a pdf field, it won't accept anything. Not picking fields for basic calculations, simple or custom javascript code. Tried on 2 different computers and confirmed I'm updated to latest version.

TOPICS
General troubleshooting , JavaScript , PDF forms
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Community Expert ,
Feb 01, 2025 Feb 01, 2025

That's really bad.  Have you tried starting over with a newly created PDF?  Could be that the PDF you're working on is corrupted in some way. 

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Explorer ,
Feb 01, 2025 Feb 01, 2025

I know! I did try several tests, including using a totally different .pdf. Am I alone here? Not finding a lot of people with similar issues. Perhaps using this function isn't that common, and if it's only an issue sometimes, folks don't run into it that often?

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

I see you're using a Mac.  I don't know how to do this on a Mac but for Windows this usually works:

  • Search Acrobat in Windows search
  • Right-click the app and select Open file location.
  • Right-click the program and select Troubleshoot compatiblity.
  • Select Try recommended settings.
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Explorer ,
Feb 02, 2025 Feb 02, 2025

I haven't figured out the equivalent, but I'll keep looking... Thanks

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Community Beginner ,
May 01, 2025 May 01, 2025

I am having the same issue. Adobe will not accept any input at all for the basic selection option or JavaScript. Every time you close the dialogue window, it wipes everything.

 

Have tried multiple PDFs and building one from scratch in Acrobat.

 

Acrobat is such a buggy piece of software it is unreal. Trying to make it function correctly is like trying to solve a riddle.

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Community Expert ,
May 01, 2025 May 01, 2025

Select the field properties from the field itself, NOT from the field panel.

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Community Expert ,
May 01, 2025 May 01, 2025

This article may help to explain things:

https://www.pdfscripting.com/public/Editing-Fields-Properties.cfm

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Community Expert ,
May 01, 2025 May 01, 2025
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Hi @kevin23813526ki5i  and @Frazer23171665k4dh ,

 

Is this happening on both macOS and Microsoft Windows computers?

 

If you are on Micrososft Windows, what happens if you repair the installation?

 

If on macOS, what happens if you uninstall/reinstall Acrobat?

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