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Calculate field not accepting inputs

Explorer ,
Feb 01, 2025 Feb 01, 2025

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Video attched. When I try to calculate a value for a pdf field, it won't accept anything. Not picking fields for basic calculations, simple or custom javascript code. Tried on 2 different computers and confirmed I'm updated to latest version.

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General troubleshooting , JavaScript , PDF forms

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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That's really bad.  Have you tried starting over with a newly created PDF?  Could be that the PDF you're working on is corrupted in some way. 

 

 

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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Explorer ,
Feb 01, 2025 Feb 01, 2025

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I know! I did try several tests, including using a totally different .pdf. Am I alone here? Not finding a lot of people with similar issues. Perhaps using this function isn't that common, and if it's only an issue sometimes, folks don't run into it that often?

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Community Expert ,
Feb 01, 2025 Feb 01, 2025

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I see you're using a Mac.  I don't know how to do this on a Mac but for Windows this usually works:

  • Search Acrobat in Windows search
  • Right-click the app and select Open file location.
  • Right-click the program and select Troubleshoot compatiblity.
  • Select Try recommended settings.

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Explorer ,
Feb 02, 2025 Feb 02, 2025

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I haven't figured out the equivalent, but I'll keep looking... Thanks

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