Can emailing a pdf change add/remove objects from the pdf?

New Here ,
May 23, 2022 May 23, 2022

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This is hard to explain, but basically My boss recieved a printing proof from one of our vendors and forwarded it to me (Graphic Designer) and the Account Manager. I looked at the proof on both my and the Manager's computer and it looked good to me. We just recieved the final product and one spread out of 20 has a weird white box around both pages. I checked my proof and it's not there but my boss checked his version of the proof and the box is there! Could a path somehow be completely deleted from emailing a pdf? We opened both in Illustrator to confirm his has a path there and mine does not, but it is the exact same file.

Here is an example of what the file looks like for me, the version that printed has a white line in between the two red lines that goes all the way around both pages.Screen Shot 2022-05-23 at 3.34.39 PM.png

 Oh yeah, and I submitted the print files as individual pages so theres no way I could have applied a box around two pages like that.

 

Thanks in advance for the advice or a more applicaple place to ask!

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General troubleshooting , Print and prepress

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Adobe Community Professional ,
May 23, 2022 May 23, 2022

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Your FPO lines may not have been set to overprint so even though you might have them specified as a spot colour you did not not print, it would have knocked out everything behind it to white. Can you upload the PDF?

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