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Can not create pdf from any image format

Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I want to convert my images and scans to PDF, but Acrobat won't read any image format. I tried creating single file, multiple files, and clipboard, I tried using  .jpg, .png, .tif, and.PSD and none of them worked. Acrobat either says the file is not supported or the file skipped because encountered an unidentified error.

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Create PDFs , Edit and convert PDFs

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Community Expert ,
Jan 20, 2024 Jan 20, 2024

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Are you using Acrobat Reader or Acrobat Pro/Standard?

What is your OS (and what release)?

What release version of Acrobat are you using (and what release)?

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I am using Acrobat Standard V23.0, downloaded and installed using Creative Cloud Desktop.

My OS is Windows 10 Pro 22H2 build 19045.3930

 

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Community Expert ,
Jan 20, 2024 Jan 20, 2024

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How are you trying to open the images? Try File> Open> Show: All Files, save as pdf.

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I just tried, it says file not supported

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Community Beginner ,
Jan 20, 2024 Jan 20, 2024

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I was trying to 

Create a PDF>SIngle file>select a file

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Community Expert ,
Jan 21, 2024 Jan 21, 2024

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Go to the Help menu and run a Repair Installation. Afterwards, make sure to install all available updates.

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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I just did, still the same issue

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