Can not create pdf from other file format (print to pdf) - Acrobat Pro DC

New Here ,
Aug 25, 2022 Aug 25, 2022

Copy link to clipboard

Copied

I am not able to create pdf from other file formats. I can send print jobs to my physical printer, but when selecting 'print to pdf', the screen freezes and can only be unlocked by cancelling the job. 

I'm a MacBook user and have Adobe Acrobat Pro DC vers. 2022.002.20191 installed. 

I have tried following a 3-step guide I found on youtube, that supposedly should solve the issues, but with no luck. 

I recorded my own sceen in order to visualise the trouble I have. 

TOPICS
General troubleshooting

Views

18

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Aug 30, 2022 Aug 30, 2022

Copy link to clipboard

Copied

LATEST

Print to PDF in a browser has nothing to do with Acrobat. You could even do that when Acrobat is not installed. So the question rather goes to the browser (Mozilla?) support forum.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines