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can not open PDF file in protected mode

New Here ,
Nov 25, 2022 Nov 25, 2022

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steps to reproduce issue:

  1. install adobe acrobat 2022.003.20282 64-bit on windows 10 64-bit
  2. open windows explorer
  3. double click PDF file which has the following attributes: Archive, SparseFile, ReparsePoint, Offline
  4. wait for the file to finish opening
  5. go back to windows explorer
  6. double click a different PDF file which has the following attributes: Archive, SparseFile, ReparsePoint, Offline

 

the second PDF file never opens.

the same procedure repeated with protected mode off will result in the second PDF file opening successfully.

TOPICS
General troubleshooting

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