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Can not print says security access doesn't allow

Guest
Jul 10, 2017 Jul 10, 2017

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When I'm trying to print a coupon off of a website i go to click on print in adobe acrobat reader and it has a java script warning pop up saying security settings prevent access to this property or method. How do I get the coupon to download and print?  Thank you for your help

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Print and prepress

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LEGEND ,
Jul 10, 2017 Jul 10, 2017

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Moved here from Adobe RoboHelp forum.

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Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

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Hi Emrose,

Sorry for the delay in response.

Are you still facing this issue? Assuming you are trying to print coupons from SmartSource.com, try changing following setting in Reader and see if that resolves the issue:

Launch Reader>click Edit>Preferences>JavaScript>JavaScript Security>check the box which says Enable menu items JavaScript execution privileges>click OK and try again.

You may also refer to this link discussing this issue: Network Error: Printing was interrupted. Please try again.NotAllowedError: Security settings prevent...

Would it be possible if you can share the screenshot of the screen when you are getting this error? You may refer to the steps given in the following link on how to do that: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Awaiting your response.

Shivam

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New Here ,
Oct 04, 2023 Oct 04, 2023

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This worked. I don't know how it got turned off. I was able to print my coupons.

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New Here ,
Jun 27, 2022 Jun 27, 2022

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I've figured it out. After launching Adobe Acrobat Reader DC, click on your profile picture in the top right of the window, then select preferences from that drop-down menu. From there, select security (enhanced) and uncheck the box that says "Enable Enhanced Security" next to it, the press the ok button at the bottom right of the window to save it. This'll now (most likely) allow you to print out your file.

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