Can't access my Acrobat 9 program. Please assist.

New Here ,
Feb 19, 2018 Feb 19, 2018

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I can's access my Acrobat 9 program.  Say Licensing for this product has stopped working

(148:3)

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Feb 19, 2018 Feb 19, 2018

Please check with this article :- Error "Invalid serial number" | Adobe Acrobat 9 | Adobe Creative Suite 4

If the same issue persist, then please Contact Customer Care so that chat representative will help you by checking all the details &  using tools.

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Adobe Community Professional ,
Feb 19, 2018 Feb 19, 2018

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Mac or Windows, and exactly which version of the operating system?

Code 148:3 https://forums.adobe.com/thread/375447 may help

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New Here ,
Feb 19, 2018 Feb 19, 2018

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Windows and Acrobat 9 Pro

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New Here ,
Feb 19, 2018 Feb 19, 2018

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That's Windows 10 pro.  I have had no issues with this Adobe software until today.  I have used it for many years.

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Adobe Employee ,
Feb 19, 2018 Feb 19, 2018

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Please check with this article :- Error "Invalid serial number" | Adobe Acrobat 9 | Adobe Creative Suite 4

If the same issue persist, then please Contact Customer Care so that chat representative will help you by checking all the details &  using tools.

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New Here ,
Jun 05, 2022 Jun 05, 2022

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I'm using windows.  I already paid they took money from my account.  [Private info removed]

 

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Adobe Community Professional ,
Jun 06, 2022 Jun 06, 2022

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What did you pay for, exactly? And don't post your contact details here!

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New Here ,
Jun 06, 2022 Jun 06, 2022

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We should I do

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