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Can't checkmark a checkbox that has been unchecked previously in fillable form

New Here ,
Jul 09, 2021 Jul 09, 2021

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Hi,

 

I've created my first fillable form (with checkboxes) and have a problem. 

 

The first time I click the checkbox, a checkmark appears, just as intended. But if I click to remove the checkmark, I can no longer put a checkmark in that checkbox again. No matter how many times I click, it remains just an empty box. 

 

I tried opening the PDF through Microsoft Edge, which solves the problem. But no luck with Chrome. Is there a way to solve this issue?

 

Thanks in advance.

TOPICS
Create PDFs, General troubleshooting, How to, PDF forms

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Adobe Community Professional ,
Jul 09, 2021 Jul 09, 2021

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Open the form in Adobe Acrobat. Can you activate the checkbox?

For the issue with Chrome contact the support of Google.

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