I hope you're doing well. Thank you for reaching out and bringing this issue to our attention.
I wanted to let you know that we've escalated this matter to our dedicated engineering team for a thorough review. They are currently looking into it, and we will keep you informed with any updates or progress we make.
We genuinely appreciate your time and patience as we work to resolve this issue. If you have any further questions or concerns in the meantime, please don't hesitate to reach out.