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Can't convert pdf to word

Community Beginner ,
Aug 27, 2025 Aug 27, 2025

I have tried several times to convert a scan of an old handbound book from my grandfather into a word doc with no success. At first I was getting timed-out errors and messages saying the file was lager than the 100mb cap limit, but I have since figured out how to compress and optimize the file in adobe to well under that limit while keeping decent quality. It still will not convert the pdf to word (subscrpition is paid for) on the web or in the application. It sits on the first page for several minustes trying to grab the text and never get beyind that. I've treid every help tip I can find. All I have to work with is the original 123 mb pdf and the compressed pdf.

TOPICS
Edit and convert PDFs , PDF , Scan documents and OCR
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1 ACCEPTED SOLUTION
Community Beginner ,
Aug 27, 2025 Aug 27, 2025

Well, after letting it run for one more time, it finally worked. Took several hours of compressing and optimizing with Adobe tools and it seemed to freeze up again so I was givng up hope, but it figured itself out and gave me a word doc at last. 

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Adobe Employee ,
Aug 27, 2025 Aug 27, 2025

Hi michael_t_8198,

 

Thank you for reaching out, and sorry about the trouble caused.

 

As the issue occurs with the particular file, please share it with us so we can check it.

Also, please share the screenshot of the error you get when converting the PDF to Word.

 

Thanks,

Meenakshi

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Community Beginner ,
Aug 27, 2025 Aug 27, 2025

Well, after letting it run for one more time, it finally worked. Took several hours of compressing and optimizing with Adobe tools and it seemed to freeze up again so I was givng up hope, but it figured itself out and gave me a word doc at last. 

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Community Expert ,
Aug 27, 2025 Aug 27, 2025

Did you run OCR before trying to Export to Word?

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Beginner ,
Aug 27, 2025 Aug 27, 2025
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Yes, and it finally worked for me. I don't know what I did differently. I just ran it for the hundredth and last time, and this time it gave me a Word doc.

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