Can't Convert PRN file to PDF

[Guest]

Hello, 

I have Acrobat Professional 2017.  I have a system that generates .PRN files (print to file option, no print to PDF available).  I believe I should be able to use Create From File to generate a formatted PDF from the the postscript file but I just keep getting the same error. 

Log File States the following

%%[ Error: syntaxerror; OffendingCommand: ) ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%

Error message just states "Could not create PDF from *file location* see log for details.

Tried multiple ways to generate a variety of PRN files but nothing seems to work.  Note, a co-worker gets the exact same error.

Any advice or solutions?

[Bernd Alheit]

How does you create the .prn files?

What operating system does you use?

[Guest]

I've done it multiple ways from various OS, various applications.  Using Print to file, with a HP printer selected.  Using Example, used Windows 10 and Word to generate one.  Used Windows 10 and Notepad++ to create another, and main use case is generated from a Mainframe application.

[Bernd Alheit]

Why doesn't you use the printer "Adobe PDF" ?

[Guest]

that isn't a valid option for the program that creates the files.  The whole point is about Acrobats ability to create PDF from PRN files.  And why I get thee above errors when I try and use this functionality

[ls_rbls]

Hi,

++Adding to the discussion, I think that you are missing a step.

To achieve what you intend to do, change the file extension of that file to .xps instead of leaving it as .prn

See here: https://m.wikihow.tech/Open-a-PRN-File-on-PC-or-Mac 

And don't forget to default or always choose  to "Open With" Adobe Acrobat  so that the newly created .xps files will always be automatically opened  and handled in Adobe Acrobat and not with the OS's native xps viewer

[Bernd Alheit]

What can you see when you open the PRN file in Notepad?