Can't create a single PDF from multiple files, always makes Portfolio

[Radial Monster]

When I go to Create, Multiple Files, a window shows where you have to select one of 3 options.  Combine Files, Create Multiple PDF Files, or Create PDF portfolio.  I want to Combine Files.   I choose that, click Next, and i add my files and it creates it as a portfolio anyway.

[Dave Creamer of IDEAS]

Are you on a Mac or Windows or online?

Old interface or new interface?

[Dave Creamer of IDEAS]

What happens if you use the Combine Files menu/tool?

[Radial Monster]

I'm on Windows. I believe I am on new inteface as i have no menu at the top bar.

If iI go to Options and I turn that off, then I can no longer click Combine Files in the top right, it grays out

It's silly that I clicked to create a single file, yet that checkbos of save as pdf portfolio is checked, and hidden under Options in the top.

[Dave Creamer of IDEAS]

Old interface:

New interface:

Either one shows the window I posted a couple of hours ago. Click on Options and check your settings.

[try67]

Are any of the files you're trying to combine signed, encrypted or were created using LiveCycle Designer?

[Edited: Combine, not convert...]

[Dave Creamer of IDEAS]

Are any of the files you're trying to convert signed, encrypted or were created using LiveCycle Designer?

By @try67

Acrobat will show a warning at the bottom of it's screen. The only difference between the two interfaces is one has red type and the newer one has black.

[Radial Monster]

One of my files does require a password to edit the file.  So when importing it it asked for the password and I clicked Cancel at that screen for the password.  I dont want to edit the file.  But, also I do not see that red warning you are showing in that screenshot.

[Dave Creamer of IDEAS]

However, combining requires editing the file, so that's why you couldn't combine. No so for a portfolio.

[Dave Creamer of IDEAS]

@try67 I think you are right. AEM/LC fonts can be added to a portfolio but not combined with a different type of PDF. 

@Radial Monster Check your files under Document Properties (just Properties in the old interface), then the Descripton tab.