Can't flatten text boxes Adobe Acrobat Pro

[Ryan C31758618kr5o]

I had an older version of Acrobat Pro until recently and I used to routinely flatten text boxes and stamps on my documents using pre-flight.  I am now running Acrobat Pro 2023.003.20269 and I can access the pre-flight tool and I found the "flatten transparency (high resolution, no decalibration of ICC based CMYK) function and run it and it seems to run OK but the text boxes are still listed as comments.  I also tried running the "flatterner preview" on all pages and same result.  How do I flatten comments in this newer version.  I found all kinds of help articles on how to do this for previous versions but they don't seem to apply to this version.

[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acrobat forum so that proper help can be offered.

[Bernd Alheit]

Use this:

 

[Ryan C31758618kr5o]

Thanks for the reply.  I don't seem to have that option.  I did check and I definitly have Acrobat Pro (version above).  I may need to call Adobe to get this resolved. 

I don't have that profile named "Acrobat Pro DC 2015 profiles" that you have selected at the top.  All I have is "pdf standards".

[Bernd Alheit]

What does you see at this dropdown?