Can't get rid of "Get Started With Acrobat.pdf" tutorial in recents list

[strikea]

Just switched to new UI, and this item keeps appearing at the top of the recents list on launch.

I have tried completing the tutorial. I have deleted the item from the recents list. I have deleted ALL the recents list. I have turned off the recents list altogether (setting recent items to zero).

No matter what I do, every time I launch Acrobat, this item reappears at the very top of my recents list with a time stamp of "just now". Like it's being automatically opened and closed every time I launch without my seeing it.

When I switch back to classic UI, I can delete the item and it never returns. Until I switch back to new UI, then it starts all over again.

Anyone know how to get rid of this (yet again) really annoying and nagging "feature" in new UI? Screenshot below.

Thanks!

[S. S]

Hi @strikea,

Hope you are doing well. Sorry for the trouble. 

What you can do here is, click the checkbox to the left of the file name and remove from recent.

Once done, go over to Menu-> Help-> Repair Installation-> Restart.

You may also try to reset the Acrobat preferences as described here https://adobe.ly/3RezCT0...

Hope this helps.

Regards,
Souvik.

[strikea]

Neither of those two suggested procedures resolved the problem. The items keeps appearing at the top of the recents list on every launch.

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

As described, the issue started after you switched to new Acrobat UI, could you please try to disable the new UI go to hamburger Menu > Disable new UI and reboot the computer once.

Also, make sure the application is updated to the latest version 25.01.20432, Go to Help > Check for updates and reboot the application.

[strikea]

Yes on latest version 25.01.20432
As stated in original post, switching to classic UI does solve the problem in that I can permanently remove the item from the recent list and the deletion sticks through reboots. But as soon as I revert to new UI, the item returns and cannot be permanently deleted.

[Amal.]

Hi there

Thanks for trying out the suggestion.

Could you please share a small video recording of the issue as it occurs and the steps you are taking? Also share the version of the OS you are using , so we can get this checked with our engineering team further.

[strikea]

Sure - video attached.

Windows 10 19045.5608