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4

Can't Highlight Text in New Acrobat

Community Beginner ,
Sep 05, 2023 Sep 05, 2023

In all of the PDFs I open in the new acrobat, the highlight function is greyed out and I can't highlight text. This was previously a part of my workflow for processing documents at month-end. This doesn't seem to be an issue with the PDF file(s) I'm opening, since the feature worked before the update. 

davidlarose_0-1693939759764.png

Any suggestions here?

TOPICS
Comment review and collaborate Experiment , Modern Acrobat
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Community Beginner ,
Sep 06, 2023 Sep 06, 2023

Update: the same PDF files allow the highlight function just fine if I revert to the old acrobat. 

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023
LATEST

Hi @david.larose,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please try updating the application to the latest version. Go to the Help menu > Check for updates.

If the issue still occurs with the new UI in the latest version, please check if the issue occurs with one file or al.

Share the sample file and Acrobat version. It would be helpful if you could share the screen recording for the same. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

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