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Can't install Adobe Acrobat Standard

New Here ,
Sep 29, 2025 Sep 29, 2025

I opened the download link on my PC but only got as far as creating Cloud when a screen appears offering Acrobat Pro, which I haven't signed up for, but no further as there is no "no thank you" alternative option. Therefore it won't continue the Acrobat Standard software installation. 
 
Regards  

David 
 

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Install update and subscribe to Acrobat
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Community Expert ,
Sep 29, 2025 Sep 29, 2025

@DavidR1949 hmmm, I would simply clear my history, cache and cookies and I would simply restart my computer,  a simple system or temporary file glitch is the cause. A full restart can clear this up. When you log back into your computer, make sure you sign in with the cirrect Adobe ID that you sign up for Adobe Acrobat Standard. The computer system should recognize your license for Acrobat Standard.  

With the direct link, is it from Adobe themselves and not a third-party website? If it is indeed an Adobe mail, that direct installers usually skips the upsell screens. That's why I thought of it's a third-party email (scammy?)

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New Here ,
Sep 29, 2025 Sep 29, 2025

It was in an Adobe email.

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Adobe Employee ,
Sep 29, 2025 Sep 29, 2025

Hi DavidR1949,

 

Thank you for reaching out.

 

Please try reinstalling the Acrobat Standard using the steps suggested below: 

-Remove the application and run the cleaner tool (https://adobe.ly/3Kq45NW).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4gXBGuL.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Sep 29, 2025 Sep 29, 2025
LATEST

Meenakshi,

Many thanks for the links, all working fine now.

Regards,

David

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