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3

Can't move a file without fully closing Acrobat Pro?

Community Beginner ,
Jan 23, 2024 Jan 23, 2024

My team has a folder where we save documents for my supervisory review. I review the document, sign it and close it. Normally I then move the file from the "for review" folder to the monthly folder as needed. Today, I am getting an error when I try to move it that says that the file is open in Acrobat. If I fully close Acrobat, I can move the file. What can I do to change this back?

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General troubleshooting , How to
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Community Expert ,
Jan 23, 2024 Jan 23, 2024

That's weird because when you close the file, it should not stay claimed by Acrobat. What is your version of Acrobat and what is your OS and version. I suppose the file sits on a network.

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

It is a file on the network. I'm on Acrobat Pro

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

I have the same problem (Windows 11 and the latest version of Acrobat, january update). But this isn't a recent problem, it's been around for a long time.
The files are on the internal disk, not on the network.


The same problem occurs with InDesign, Photoshop and Illustrator.

 


Acrobate du PDF, InDesigner et Photoshopographe
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Community Beginner ,
Jan 31, 2024 Jan 31, 2024
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I'm on a network file, same specs (Windows 11, and latest Acrobat). I recently turned off the prepare document for reading option and it seems to be better. 

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