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Can't move a file without fully closing Acrobat Pro?

Community Beginner ,
Jan 23, 2024 Jan 23, 2024

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My team has a folder where we save documents for my supervisory review. I review the document, sign it and close it. Normally I then move the file from the "for review" folder to the monthly folder as needed. Today, I am getting an error when I try to move it that says that the file is open in Acrobat. If I fully close Acrobat, I can move the file. What can I do to change this back?

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General troubleshooting , How to

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Community Expert ,
Jan 23, 2024 Jan 23, 2024

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That's weird because when you close the file, it should not stay claimed by Acrobat. What is your version of Acrobat and what is your OS and version. I suppose the file sits on a network.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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It is a file on the network. I'm on Acrobat Pro

Nic33019629f52j_0-1706716865356.png

 

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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I have the same problem (Windows 11 and the latest version of Acrobat, january update). But this isn't a recent problem, it's been around for a long time.
The files are on the internal disk, not on the network.


The same problem occurs with InDesign, Photoshop and Illustrator.

 

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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I'm on a network file, same specs (Windows 11, and latest Acrobat). I recently turned off the prepare document for reading option and it seems to be better. 

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