Can't open files.

[George31111505ps70]

I can no longer get to my files without signing up for another free trial. Once I X the trial offer, my files close out.

[mariahweyne]

Install Acrobat Reader - Adobe - Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android

This one is free but has limited capabilities.

[AkanchhaS · Accepted solution]

Hi @George31111505ps70 

You are probably opening the files saved on Adobe Cloud storage using Acrobat Pro (free trial). If the trial has ended post 7 days, you won't be able to use the app or access files through it. It's a paid product.

Better to uninstall Acrobat Pro and download Acrobat Reader freeware to open/view and annotate the pdf.

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Thanks,

Akanchha