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Can't open more PDF files, when there is already a PDF file open

New Here ,
Jun 03, 2025 Jun 03, 2025

When I have a PDF file open, most of the time I can't open another PDF file. Only when I closed the alraedy opened PDF file, I can open another PDF file.

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Community Expert ,
Jun 03, 2025 Jun 03, 2025

You need to provide more details, starting with:

- Your OS version.

- Your application name and version number.

- What exactly happens when you try to open another file? Is there an error message of some kind?

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New Here ,
Jun 03, 2025 Jun 03, 2025

Dear

[cid:image001.png@01DBD4AB.042CC2A0]
[cid:image002.png@01DBD4AB.042CC2A0]

Application name + version: Adobe Acrobat (32-bit):
[cid:image005.png@01DBD4AB.E948A570]


Nothing happens when I try to open another file, there is not even a loading sign. No error, nothing. Just doesn't open.
My colleague has the very same problem.

Hope you can help.
Thanks in advance
Robin

[Private info removed]

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Community Expert ,
Jun 03, 2025 Jun 03, 2025
LATEST

The images did not come through. You must post them from the browser, not via an email reply. Also, when you reply by email it includes all of your contact info in the signature... I will remove it for you from the above message.

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