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Can't print any PDF's anymore.

New Here ,
Aug 03, 2018 Aug 03, 2018

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I have Adobe Acrobat Pro DC installed and it is at the latest version. All other files print though. I have tried the following:

  • Uninstalled the Print Driver and installed the latest version.
  • Tried printing multiple PDF's from Chrome, Edge, Adobe Reader, and Adobe Acrobat.
  • Uninstalled all Adobe products, then installed Acrobat DC Pro again.
  • Tried printing the PDF as an image.
  • Turned off protected mode.

Nothing above helps. Does anyone know how to fix this?

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Print and prepress

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Community Expert ,
Aug 04, 2018 Aug 04, 2018

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Please give us information on your OS and version, Acrobat and version and the printer.

If I understand your problem right, you cannot print PDF files from any application, not only Acrobat?

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Aug 06, 2018 Aug 06, 2018

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Microsoft Windows 10 Pro (1709)

HP Color Laser Jet Pro MFP M477fdw (Latest Firmware)

Adobe Acrobat (2018.011.20055)

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Community Expert ,
Aug 07, 2018 Aug 07, 2018

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Thanks for those information. Could you please also answer my second question:

If I understand your problem right, you cannot print PDF files from any application, not only Acrobat?
ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Aug 07, 2018 Aug 07, 2018

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First you can print from other applications?
Can you print if you use "Print as image" under advanced?

Did you try different files, preferably something you have printed successfully before (just want to confirm you are not trying to print a print restricted file)

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