Can't print edited pages of official form

Report · Jan 14, 2025

Trying to print a passport form but any pages that have been edited (text boxes filled in) aren't printing. Pages that weren't edited are printing fine. Have taken off 'enabled enchanced security' and also attempted to print as image but no luck

Report · Jan 15, 2025

Hi there

Thank you for reaching out. I hope this message finds you well!

To better assist you, could you let us know if the printing issue occurs with a specific PDF file or with all PDFs in general? Testing with another PDF file can help determine if the issue is file-specific.

Additionally, could you please confirm the version of Acrobat Pro you're using? You can find this information by navigating to Help > About Acrobat. Ensure that your software is updated to the latest version, which is 24.05.20320. To update, go to Help > Check for updates, and after updating, please reboot your computer to apply the changes.

For testing purposes, I recommend opening the problematic PDF form in a web browser like Chrome and attempting to print it directly from there. This test can help identify whether the issue is with the file, the application, or the printer configuration.

Please let me know the results of these steps, and feel free to share any additional details about the issue you're experiencing.