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Can't reinstall Adobe Acrobat after new hard drive installed after hard drive crash

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May 13, 2021 May 13, 2021

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Can anyone help? Previously had Acrobat 2015,  (purchased with a lifetime key) which automatically upgraded to 2017. My hard drive crashed and I had to have it replaced. Unfortunately the techies were not able to clone my old drive to the new one due to the damage. When I reloaded 2015 ontp mew drive it told me the serial number was invalid. I contacted tech support who walked me through reloading 2015, but when I launch it now it shuts down immediately. Would appreciate some advice on how to fix this

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Crash or freeze

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