Can't save a portfolio

[CheadleClan]

Hello!

Every time I go to create a portfolio and then save said portfolio, the save panel comes up blank. I've tried reinstalling acrobat but that hasn't solved the problem.

[try67]

Open the application's Preferences - General, and disable "Show online storage when saving files" and "Show online storage when opening files".

[CheadleClan]

That worked at first, but now after I save the portfolio it does not show up as a saved file. And when I go to close the portfolio it promts to save again.

[CheadleClan]

In other words, the file itself does not actually save despite having clicked save and naming it.

[try67]

That's very strange. What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

[CheadleClan]

Adobe: 24.002.20895.0

Windows 11

Just updated Adobe as well, still no change.

[CheadleClan]

Windows version: 23H2