Can't scan double sided

[Jlo58]

I'm using Acrobat 2017.

When I try to create a pdf using my scanner, and scan "both sides," the option is accepted, yet it only scans the front sides from my Brother TWAIN scanner. 

Both sides scanning worked fine using this scanner in Acrobat 2015 on an older computer.

Is there a fix or workaround?  I need double sided scanning - that's why I bough a scanner that could do it!

Thanks!

[Michael24489947s3ir]

Was this ever fixed for you? I am having the same issue. 

[ENM+359]

Yes, I am having the same problem

[Tariq Ahmad Dar]

Hi  @ENM+359, 

Sorry for the troubled experience, kindly check with your Scanner vendor if they can provide you an updated driver. 

Also, let us know what version of Acrobat you are using: https://adobe.ly/4kGn18z;

Currently, we don't have any report of such issue related to Acrobat. The information related to double-sided scan is mainly provided by scanner drivers to Acrobat. 

~Tariq