Can't scan double sided

New Here ,
Sep 14, 2019 Sep 14, 2019

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I'm using Acrobat 2017.

When I try to create a pdf using my scanner, and scan "both sides," the option is accepted, yet it only scans the front sides from my Brother TWAIN scanner. 

Both sides scanning worked fine using this scanner in Acrobat 2015 on an older computer.

Is there a fix or workaround?  I need double sided scanning - that's why I bough a scanner that could do it!

Thanks!

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New Here ,
May 19, 2022 May 19, 2022

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Was this ever fixed for you? I am having the same issue. 

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