• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Can't sign up for webinars without a company website

Community Beginner ,
Jan 14, 2024 Jan 14, 2024

Copy link to clipboard

Copied

need customer support - I have PRO but cannot register for the free webinars on the emails they send me because I do not have a website. Pay over $300 a year but can't join free webinrs they invite me to! Impossible to get support on this. FED UP!!!!

TOPICS
General troubleshooting

Views

708

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

Where can't you register? Your message is not understandable to anyone reading that.

 

You have PRO: Do you mean Acrobat DC Pro?

We need to have at least a link to a registration so that we can see what you are seeing.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

I have "ADOBE ACROBAT PRO" - bills at $311.88/year - I don't know what DC is. Please explain the difference

My account renews very soon.

It includes

Adobe Acrobat Pro

  • CAD $311.88/yr
  • Cloud storage: 100GB
  • Subscribed since Feb 12, 2023
  • Includes 24 apps and services

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

Abambo, the letters "DC" were removed from all Acrobat names over a year ago.

But you right, this message is not understandable.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

I think the question from  ojthor is perfectly reasonable and understandable. I have the same issue, paying over $300 to Adobe and can't complete a registration for a webinar because I don't have a website. I've tried to get an explanation with absolutely zero success.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

Hello fellow dissatisifed user!  It is particularly insulting when the ony answers I got before your posting were that my complaint was incomprehensible.  So you made my day.  If there is strength in numbers, with 2 of us dissatisifed wth this, something may happen.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

This emails from outlook.com are scams.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 06, 2024 Feb 06, 2024

Copy link to clipboard

Copied

So what happens now that I sent a query to this scam email address? If Adobe would answer my question I wouldn;t have had to use this email addres that is probabaly a scam. What do I have to watch out for? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 27, 2024 Feb 27, 2024

Copy link to clipboard

Copied

I ran into the same thing TRYING to sign up for the AI asst webinar today.  i went through 5 chat agents to no avail. they were not comprehending the issue, even though i sent the link to the  registration  form. so frustrating to waste all that time.  Why should i be required to enter a website for my business in order to  attend a webinar in the first place ??      I am a small businss and don't  have a website b/c its an expense I dont engage in as I dont need a website.  I too pay $240/year for Acrobat Pro subscription, so it seems silly.  But what is sillier is that none of the chat agents could not even get what i  was requesting.  I think I was very clear.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 27, 2024 Feb 27, 2024

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2024 Feb 28, 2024

Copy link to clipboard

Copied

When several people tell you that your question is incomprehensible, you should rephrase it instead of feeling insulted.
This forum is frequented by Acrobat users who are ready to help you, but none of them are soothsayers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2024 Feb 28, 2024

Copy link to clipboard

Copied

In the links you provide above, I don't see any fields where you are asked to enter a website address.

 

Capture_2402281210.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 02, 2024 Mar 02, 2024

Copy link to clipboard

Copied

Let me try again. I get emails with invitations to join Adobe seminars. When filling out the registration I come to a request for my website address. I don't have a website. So I can't sign up. Honest! Happens every time. I presume now that I need to have an adobe business account. What is puzzling is why we can't get a reasonable explanation from Adobe 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 03, 2024 Mar 03, 2024

Copy link to clipboard

Copied

LATEST

Thank you for your sensible and comprehensive question.

If it really blocks because of a mandatory field asking you for the address of a website you don't have, try :
www.idonthaveawebsite.com

😉

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2024 Mar 03, 2024

Copy link to clipboard

Copied

Greetings,   I have just read all the replies you have provided and i have concluded you are a condescending know-it-all.  There are polite ways to express bad things. You should try it. You are not only not being helpful V you add insult to injury by being a B@&$h line we are lying about the situation. Basically i feel like you are calling us a liar , which i find offensive. Go read your replies i. This c question and try, try real hard , though it may be difficult for c a person line you , who probably believes she is always right, about your answers to people you don't even know. I sincerely hope you do not represent Adobe  in any way as O would make a formal complaint about your attitude. 

try to be a better human . 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines