Can't type in fillable form

[Evelina5C80]

How can i get rid of this blue box it doesnt let me type.

[barbara_a]

In Acrobat, under the Edit menu choose Preferences. Click on Forms in the left column. Remove the checkmark from Show border hover color for fields.

[Kirk B]

This does not fix the problem.

[MeenakshiNegi]

Hi Evelina5C80,

Thank you for reaching out and reporting this issue.

Please check and let us know if the issue occurs with all the PDFs. Let us know what happens when you try to type in the form fields. Did you start experiencing this behavior after the recent update? 

It would be helpful if you could share the PDF form with the issue and the screen recording of the steps you take to fill out the form. Also, share the Acrobat and OS versions currently in use.

Thanks,

Meenakshi

[Kirk B]

This problem is happening with all my Acrobat files!  It just started. 

[Elisabeth35257707zjom]

I had to uninstall adobe and redownload it in order for it to work normally again, because it was happening to all of my pdfs as well. I lost 3 hours of work time because of this horrendous "latest" update they rolled out last night. Trash. 

[Manahil37935923py9k]

Hi Evelina5C80,

Thank you for reaching out and reporting this issue.

Please check if the problem occurs with all PDFs and describe what happens when you type in the form fields. Did this behavior start after the recent update? Sharing the problematic PDF form and a screen recording of your steps would be very helpful  website. Additionally, please provide the current Acrobat and OS versions you are using.

Thanks,
Meenakshi

[Elisabeth35257707zjom]

I am having the same issue and I was not having this issue yesterday. Very frustrating and setting my productivity back. 

[Kirk B]

I'm having the same freaking problem!!!!  I can edit for just a second then the field turns blue and I can't edit anymore.  Come on Adobe!  What did you do? 

[Kirk B]

I've uninstalled and reinstalled Acrobat, but it still doesn't work.  

[Elisabeth35257707zjom]

Shoot, that wss the only thing that worked for me. I uninstalled just the acrobat and then went to adobe cloud and had to wait forever for it to redownload. 

[Heather36838107tyyh]

Same problem here - started yesterday 18.4.24 (Australia) & now has occured on another computer 19.4.24  - something has changed - please advise ASAP how to fix.   Document properties all show ' Allowed'

[Kirk B]

I did this and it worked.  I couldn't care less that it's the older layout.  https://www.youtube.com/watch?v=YvJtKiMVz8M

[Kirk B]

I was able to revert back to the old interface and it fixed the problem but it's in the old layout.  I don't care.  I just needed it to WORK.  Here's a link to a video that explains how to revert back to the old version.  https://www.youtube.com/watch?v=YvJtKiMVz8M

[Heather36838107tyyh]

Thanks Kirk B  - I'm with you, dont care if it looks like the older layout as long as it works.  Come on Adobe, we pay for this program and there is obviously something happening - its the general public that are solving your problems.  I haven't seen Adobe offering any advise how to fix !?!

[Kirk B]

It's frustrating. It's so obvious that there's a problem with their last update.  Many of us rely on these products to earn a living.

[MeenakshiNegi]

Hi All,

Thank you for sharing the information. It has been reported to the team, and they are looking into this.

We will update you once we have more information from the team. We appreciate your patience.

Thanks,

Meenakshi

[Elisabeth35257707zjom]

I came back to work this morning and IT IS DOING THE SAME THING!!! This is rediculous!!!! I am so set back and uninstalling and reinstalling only fixed it for a short time YESTERDAY!!! I am livid!!!! 

[Elisabeth35257707zjom]

I hope this shows up... I have lost so much work time trying to fix this problem because i used acrobate for almost everything in my line of work.  I logged in online and went to my settings and i unchecked "DISABLE FORM FIELD DETECTION" - then opened my acorbat app on my computer and the horrendous blue boxes are not there and I am able to fill my forms in finally. I'm afraid this won't last because of all the drama this recent update created and I feel like I'll junx myself. But, it's working now!

[Kirk B]

Or revert Acrobat to the prior version. This whole thing sucks. Saying
they rolled out the version too soon is an understatement.

[Matt36850614czjv]

Has anyone figured out a real solution to this?  This is absolutely HORRIBLE and makes just editing or copy/pasting from a pdf a nightmare.

[Kirk B]

Revert to prior version. See the link I posted in another reply.

[Analytical36896663mmew]

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[MeenakshiNegi]

Hi All,

Thank you for your patience so far.

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then wait for some time and try again to fill the forms. 

Let us know how it goes.

Thanks,

Meenakshi

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