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Can't type in fillable form

Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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How can i get rid of this blue box it doesnt let me type.Screenshot 2024-04-17 190957.png

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

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In Acrobat, under the Edit menu choose Preferences. Click on Forms in the left column. Remove the checkmark from Show border hover color for fields.

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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This does not fix the problem.

 

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi Evelina5C80,

 

Thank you for reaching out and reporting this issue.

 

Please check and let us know if the issue occurs with all the PDFs. Let us know what happens when you try to type in the form fields. Did you start experiencing this behavior after the recent update? 

It would be helpful if you could share the PDF form with the issue and the screen recording of the steps you take to fill out the form. Also, share the Acrobat and OS versions currently in use.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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This problem is happening with all my Acrobat files!  It just started. 

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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I had to uninstall adobe and redownload it in order for it to work normally again, because it was happening to all of my pdfs as well. I lost 3 hours of work time because of this horrendous "latest" update they rolled out last night. Trash. 

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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I am having the same issue and I was not having this issue yesterday. Very frustrating and setting my productivity back. 

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I'm having the same freaking problem!!!!  I can edit for just a second then the field turns blue and I can't edit anymore.  Come on Adobe!  What did you do? 

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I've uninstalled and reinstalled Acrobat, but it still doesn't work.  

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Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Shoot, that wss the only thing that worked for me. I uninstalled just the acrobat and then went to adobe cloud and had to wait forever for it to redownload. 

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New Here ,
Apr 18, 2024 Apr 18, 2024

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Same problem here - started yesterday 18.4.24 (Australia) & now has occured on another computer 19.4.24  - something has changed - please advise ASAP how to fix.   Document properties all show ' Allowed'

Heather36838107tyyh_0-1713483389326.png

 

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I did this and it worked.  I couldn't care less that it's the older layout.  https://www.youtube.com/watch?v=YvJtKiMVz8M

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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I was able to revert back to the old interface and it fixed the problem but it's in the old layout.  I don't care.  I just needed it to WORK.  Here's a link to a video that explains how to revert back to the old version.  https://www.youtube.com/watch?v=YvJtKiMVz8M

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New Here ,
Apr 18, 2024 Apr 18, 2024

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Thanks Kirk B  - I'm with you, dont care if it looks like the older layout as long as it works.  Come on Adobe, we pay for this program and there is obviously something happening - its the general public that are solving your problems.  I haven't seen Adobe offering any advise how to fix !?!

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Explorer ,
Apr 18, 2024 Apr 18, 2024

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It's frustrating. It's so obvious that there's a problem with their last update.  Many of us rely on these products to earn a living.

 

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi All,

 

Thank you for sharing the information. It has been reported to the team, and they are looking into this.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

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Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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I came back to work this morning and IT IS DOING THE SAME THING!!! This is rediculous!!!! I am so set back and uninstalling and reinstalling only fixed it for a short time YESTERDAY!!! I am livid!!!! 

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Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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Elisabeth35257707zjom_0-1713535017636.png

I hope this shows up... I have lost so much work time trying to fix this problem because i used acrobate for almost everything in my line of work.  I logged in online and went to my settings and i unchecked "DISABLE FORM FIELD DETECTION" - then opened my acorbat app on my computer and the horrendous blue boxes are not there and I am able to fill my forms in finally. I'm afraid this won't last because of all the drama this recent update created and I feel like I'll junx myself. But, it's working now!

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Explorer ,
Apr 19, 2024 Apr 19, 2024

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Or revert Acrobat to the prior version. This whole thing sucks. Saying
they rolled out the version too soon is an understatement.

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Has anyone figured out a real solution to this?  This is absolutely HORRIBLE and makes just editing or copy/pasting from a pdf a nightmare.

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Explorer ,
Apr 19, 2024 Apr 19, 2024

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Revert to prior version. See the link I posted in another reply.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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To resolve the issue with the blue box hindering typing in GB WhatsApp Pro, try adjusting the app settings. Look for options related to input or chat settings. You may need to disable or modify a feature causing this interference. If the problem persists, consider reinstalling the app or checking for updates to ensure compatibility with your device's operating system.https://goldwhatsappapk.com/ 

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then wait for some time and try again to fill the forms. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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