cancellation and refund

New Here ,
Jul 02, 2022 Jul 02, 2022

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It told me that I would have a free trial and I confidently paid and debited the subscription money from my card, now how do I make the refund?

On the internet it says to make the cancellation before 14 days and they will give me a refund, but I made the purchase on Google Play, do I cancel there? Or how did you request a refund? 

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Cancel subscription , General troubleshooting

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New Here ,
Jul 02, 2022 Jul 02, 2022

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Dobrý den, Chci zrušit členství a předplatné je to vůbec u nás možné

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Adobe Community Professional ,
Jul 02, 2022 Jul 02, 2022

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To cancel an existing subscription: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

To request a refund you should contact Adobe directly.

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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