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Cancellation of a subscription to an incorrect e-mail

New Here ,
Jun 22, 2021 Jun 22, 2021

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Good day! I subscribed to an incorrect e-mail address, please tell me how to cancel this subscription, since the address I specified does not exist. Funds are debited from my card automatically

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Cancel subscription

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Adobe Employee ,
Jun 22, 2021 Jun 22, 2021

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Hi there

 

Hope you are doing well and sorry to hear that. As you have used a wrong email address to subscribe and want to cancel 

 

Please check out the steps shared in the help page - https://helpx.adobe.com/manage-account/using/cancel-subscription.html
Also A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

 

Regards

Amal

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