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cancellation of subscription

New Here ,
Apr 27, 2022 Apr 27, 2022

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Good afternoon!Please cancel your monthly Adobe Acrobat subscription. Since January 2022, I have not used the resource and the write-off was automatic. At the moment, I have changed my job and a subscription is not required. Please help me in solving this issue and cancel the subscription. It was not possible to do this on your own through your personal account - plan management. Thanks!

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Community Expert ,
Apr 27, 2022 Apr 27, 2022

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I would try to contact customer support directly. Below is the link to phone and chat. Hope it helps!

 

Contact us (adobe.com)

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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If you wish to cancel your subscription, remember that Adobe's annual plans are for a 12-month commitment. Here's a guide explaining the process which should help you find the best solution, and possibly save some time or money:

What You Should Know Before Canceling Your Adobe Subscription

Outside of that, we cannot really help further here, as this is primarily a user-to-user forum – so your best bet would be to contact Adobe Customer Care directly.

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